We promise and are committed to provide an efficient, professional, ethical and friendly service to our customers as followed :
- Offering a good quality holistic education program.
- Merchantability of 80% of the graduates within 6 months
- All programs get qualification from MQA
- Offering a good learning environment and sufficient infrastructure
- 100% of the classrooms are equipped with learning technologies and air-conditioner
- 60% of the students get accommodations in the campus
- 98% of the learning areas are occupied with wireless connection (WiFi).
- 100% of the reading materials in the reading list are provided in the library
- All students have the access to use all the recreation facilities
- All students get health facilities in the campus
- Providing academic staffs and administration that are qualified and has good quality.
- 60% of the lecturers are PhD holders
- 100% of the staffs had reached the total of 42 hours of CPD
- Fostering excellence in research and innovation.
- Each lecturer has to conduct a research and will be assisted to get the research license
- 30% of the lecturers will be the Head of Researcher
- Suggestions and complaints will be replied within one working day.
- Providing a friendly and professional service.
- 85% pelanggan berpuas hati dengan perkhidmatan yang disediakan.
- Committed in giving community service
- Quick act towards natural disaster within 24 hours
- Total of participation in community services are at least 10 times
BORANG ADUAN PELANGGAN [Muat turun]
Tarikh Kemaskini : 5 November 2015
Sumber : Bahagian Komunikasi Korporat